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Welcome to Astraia's Official Site
A studio focusing on Live2D-related production.
About our works
Here at Astraia, we categorize Live2D commissions based on the complexity of the character design.All Astraia's showcases are completed by various Astraia members. To ensure the final quality, all models will be supervised by our supervise department before delivered.
Commission
Until now, Astraia has 7 riggers, 3 artists, 2 instructors, and 3 staffs. We've tried our best to keep working on providing high-quality Live2D production commission to VTubers, through training our members, and improving our service to provide better experience to our clients.


Astraia Shop
Starting at our shop, Astraia provides long-term one-stop service, including public model, customize-able model, and easy-starting commission guiding, ensuring you can find what you're looking for.
Easy Start Guide
This is an all-in-one page, a quick navigation of the website. Astraia's site has been divided into several different parts, which are "Showcase", "Commission", "Shop", "Queue" and "Policies".Simply click on the module you're interested in to get re-direction!
Here you can browse all of Astraia's works. Categorized by multiple categories, you can check our showcases to see which one is your favorite!
Interested in Astraia's service? Here you can start a commission form, by reading your thoughts and requirements, we'll see if we can do the job!
Not sure what you are looking for? Come to our shop, where we provide all kinds of products about VTuber, and see if there's anything you like!
Already commissioned, or interested in commission but not sure about the schedule? Check Astraia artist's availability and scheduling here!
Not sure about prices and Astraia's policies? Read Astraia's pricelist, along with FAQ, Terms of Services and Privacy Policies here!
Read client's review!
Showcase
Here's the portfolio page of Astraia's works. We separate it into two parts, one for rig and one for art. Simply click on the button to get re-direct!
Here's the portfolio page of Astraia's works. We separate it into two parts, one for rig and one for art. Simply click on the button to get re-direct!
Here's the portfolio page of Astraia's works. We separate it into two parts, one for rig and one for art. Simply click on the button to get re-direct!
Art+rig Showcase
Here's the portfolio page of Astraia's art+rig works.

[001] S-Premade#01
(Premade Model)

[002] Hatokohttps://space.bilibili.com/3493133287426074

[004] Sheepy
space.bilibili.com/3494375155829435

[006] ZereFurry
https://x.com/HikkikomOni
![[007] KumaJinn Exclusive Art](assets/images/image03.jpg?v=4aff1bbe)
[007] KumaJinn
https://space.bilibili.com/4814569

[021] S-Adopt#04
(Premade Model)

[022] L-Adopt#02
(Premade Model)

[023] Foxy
(Premade Model)

[024] L-Premade#01
(Premade Model)
![[007] KumaJinn Exclusive Art](assets/images/image10.jpg?v=4aff1bbe)
[025] L-Premade#03 - 01
(Premade Model)

[025] L-Premade#03 - 02
(Premade Model)

[032] Chillet
(Premade Model)

[033] Cattiva
(Premade Model)

[034] Petallia
(Premade Model)

[035] Quivern
(Premade Model)

[036] Maria Puddingway
https://x.com/mariapuddingway

[037] Winter
https://x.com/MelodyWWL

[038] E-Adopt#03

[039] Solva
https://x.com/Solva_Ch

[040] Lotus
https://x.com/NibiObii

[041] S-Adopt#02

[043] S-Adopt#01
https://x.com/Corti_Karte (Previous owner)

[044] E-Adopt#01https://x.com/RheaNevermore
(Previous Owner)

[045] E-Adopt#02

[049] Deft
https://x.com/BattyPawsVT
(Raffle winner)

[050] Hallowie

[054] S-Adopt#06

[055] S-Adopt#07

[056] Yukaa
https://x.com/yukaaVT
(Raffle winner)

[057] Loona Valkyria
https://x.com/LoonaValkyriaa
(Raffle winner)

[058] Lunaraven
https://x.com/yuseistreams
(Raffle winner)

[059] Cherinrine
https://x.com/Cherinrine
(Raffle winner)

[060] Rebecca
https://x.com/rebeca828ss
(Raffle winner)

[061] BlairBears65
https://x.com/BlairBears65

[063] E-Adopt#04

[065] SofiyaVT
https://x.com/SofiyaNovelle
(Under discussion)

[067] Touka
https://x.com/ToukaXIV

[068] BiancaVT
https://x.com/BiancaKaidaVT

[070] LiaHuntress
https://x.com/LiaHuntress

[071] Lynn
https://x.com/lynnibalism

[072] Junah
https://x.com/JunahAurita

[073] NekoMizu
https://x.com/NekomizuVT

[075] Nerf259
https://x.com/Pokemynose1

[077] Kitty
https://x.com/potatkitty

[078] Ecaeris
https://x.com/Ecaeriis_

[079] DegenLavie
https://x.com/DegenLaviee

[080] Shy100
https://x.com/shy_read

[081] BOTT
https://x.com/xB0TTx

[082] Starea
https://x.com/Starealight

[083] RyukoVT
https://x.com/ryukovt

[084] Satellaaika

[086] CallMeKingVT
https://x.com/CallMeKingVT
[087] Honey
(NDA)
https://x.com/honeygalaxbee

[088] Mothics

[089] Ukiyo
https://x.com/UFOkiyo

[090] Unfinished - BiiFan
https://x.com/BiiFan_Fenrir
(Raffle winner)

[0XX] Unfinished - Yufu
https://x.com/yufufuvt

[0XX] Unfinished -
Hitoyoru Misa
https://x.com/hitoyorumisa

[0XX] Unfinished - Sylver
https://x.com/Sylver_VT

[0XX] Kobayashi
https://space.bilibili.com/275734421

[0XX] (Unfinished) BunnyBop
https://x.com/bunnnybop

[0XX] (Unfinished) HoneyHighland
https://x.com/HoneyHighlandVT

[0XX] Unfinished -
Hitoyoru Misa
https://x.com/hitoyorumisa

[0XX] (Unfinished) HyruleDragon
https://x.com/HyruleDragon

[0XX] Unfinished - AmazingMuffin
https://x.com/ThatSpookyNeko
Rig only projects below

[046] Emily
https://x.com/iemilyuwo

[047] Poka
https://x.com/poka_reborn

[048] MayBless
https://x.com/MayblissVT

[051] FinnyaVT
https://x.com/FinnyaVT

[052] Sagiki
https://x.com/sagikiihori

[053] Vulpie
https://x.com/vulpiepie

[062] Shinotsu
https://x.com/ShinotsuRein

[064] Magical_Nay
https://x.com/MagicalNay

[066] Sussy (Under fixing)
https://x.com/SussySonia

[069] StarlightSyd
https://x.com/Starlight_Syd

[076] Ztella (Delivered but refund)
https://x.com/ztellaco

[077] Kitty (Under fixing)
https://x.com/potatkitty

[0xx] rui.exe
https://x.com/Ruidotexe

[0xx] Celestia (art only)
https://x.com/R0TLIA

[009] Lacie
https://x.com/Lacieness
[#001] S-Premade#01
[#002] Hatoko
General
Please notice the price might floating during the commission period, depends on client-side's requirements and undecided part before the commission progress started.All payments will go through Paypal/Stripe. The only commission platform we’re using for now is VGen.All prices listed are for personal use. Keep in mind that if you're not commission for company/club/commercial project, etc., then you are commission for personal use.Personal use including streaming, original character, etc. For commercial use like anime, games, and production usages, please contact Astraia for commercial purpose details.Astraia is taking pre-payment/milestone plans. We take 50% upfront/deposit and rest as follow-up payments. Please notice that discount/promotion projects are not included, all promotion projects will require 100% upfront.Payment order will determine the order in the queue. Please check our queue frequently to confirm the estimated finish time for your commission. We'll also message you once we start working on your commission.All prices listed are in USD. Once payment have been made, the client acknowledges work and deliverables are digital and there are no physically shipped goods to receive.
Basic price - Art
In Astraia, we now have 3 different levels for art commission.Lite Level: Fullbody art start from $400.For simple designs, art style will keep in simple and not much details.Includes:+ Lite level Rig-Ready .PSD file of the character+ .PNG File for the character preview+ 1 Ramdom expression for freeStandard Level: Fullbody art start from $650.For normal/complicated designs, art style will be in our standard quality.Includes:+ Standard level Rig-Ready .PSD file of the character+ .PNG File for the character preview+ 3 Random expressions for freeExclusive Level: Fullbody art start from $1000.For those who're looking for the best quality. Astraia's highest quality art, with all of the details. Recommend for those who want delicate and detailed character art.Includes:+ Exclusive level Rig-Ready .PSD file of the character+ .PNG File for the character preview+ 5 Random expressions for free
Basic price - Rig
In Astraia, we now have 3 different levels for rig commission.Lite Level: Fullbody rig start from $350.For simple designs, rig style will keep in simple and not much details.Includes:+ Character breathe+ Physics only for nain highlights in eyes+ Less mouth form+ Smaller angle for head and body movements+ Fewer physics+ 1 Extra expressions for free+ Showcase videoStandard Level: Fullbody rig start from $550.For normal/complicated designs, rig will be in our standard quality.Includes:+ Character breathe+ Individually adjusted physical paramethers of each component+ Vivid facial expressions+ Natural and fluid body movements, tile and shaking+ Detailed to finger body movements+ Facial expressions designed based on different character+ Body movement designed based on different character+ 3 extra expressions for free+ Showcase videoExclusive Level: Fullbody rig start from $1000.For those who're looking for the best quality. Astraia's highest quality rig, with all of the details. Recommend for those who want delicate and detailed character rig.Includes:
Character breathe
More detailed individually adjusted physical paramethers of each component
Extremely Vivid facial expressions
Natural and fluid body movements, tile and shaking
Detailed to finger body movements
Exclusive facial expressions designed based on different character
Exclusive body movement designed based on different character
5 extra expressions for free
Showcase video
Extra Charges - Art & Rig
Title | Lite Art Cost | Standard Art Cost | Exclusive Art Cost | Chibi Art Cost | Lite Rig Cost | Standard Rig Cost | Exclusive Rig Cost | Chibi Rig Cost |
---|---|---|---|---|---|---|---|---|
Animation | Depends | Depends | Depends | Depends | Depends | Depends | Depends | Depends |
Asymmetric Face/Body | Depends | Depends | Depends | Depends | Depends | Depends | Depends | Depends |
Extra Backhair Style | $140 | $160 | $220 | $100 | $80 | $90 | $120 | $80 |
Extra Fronthair Style | $80 | $100 | $180 | $60 | $40 | $60 | $80 | $40 |
Extra Outfit | $250 | $350 | $500 | $150 | $200 | $250 | $300 | $180 |
One-Hand Gesture | $60 | $60 | $80 | $40 | $30 | $40 | $60 | $25 |
Two-Hand Gesture | $90 | $90 | $120 | $60 | $60 | $70 | $80 | $50 |
Cross-Arm Gesture | $90 | $90 | $120 | $60 | $80 | $90 | $100 | $60 |
Container with Liquids | ||||||||
Mascot Hugging - Simple | ||||||||
Mascot Hugging - Face Tracking | ||||||||
Mascot Floating - Simple | ||||||||
Mascot Floating - Face Tracking | ||||||||
Coat/Jacket On/Off Toggle | ||||||||
Shawl/Capes | ||||||||
Earphone | ||||||||
Glasses | ||||||||
Hoodie with Hood | ||||||||
Alternative Inside Mouth Form | ||||||||
Tears/Crying - Static | ||||||||
Tears/Crying - Animated | ||||||||
Different Pupil - Shape | ||||||||
Different Pupil - Color | ||||||||
Horns | ||||||||
Animal Ears | ||||||||
Animal Tails | ||||||||
VBridger | ||||||||
Simple Expressions | ||||||||
Extra Layers |
Others
For art+rig commissions, Astraia won't make useless layers to charge more. All PSD files will be sent before start rig, and we'll only proceed once you confirm we can move on.Extra Layers (Only Applied for Rig)Astraia won’t treat multiple layers as a challenge for free, under any circumstances. Astraia also don’t encourages for artist to have more unnecessary layer for live2d model. More layers means more workload, which means more time spend on a project. Therefore, commission with huge amount of layers will charge extra fees.Subject to Adobe Photoshop’s automatic calculation, standard layer number is 100, above 100 will lead to 15% extra in total for each 50 layers. (Which means 100-150 layers won’t charge extra, 150-200 layers will charge 115% in total.)For art+rig commissions, Astraia won't make useless layers to charge more. All PSD files will be sent before start rig, and we'll only proceed once you confirm we can move on.The percentage multiply won’t count any other extra’s price, which means it will only affect the basic price.
Please visit our vgen commission page at https://vgen.co/Astraia_Studio!
Queue
Here you can check our current queue out.
Cilent | Project Type | Assigned Artist | Current Status | Next Stage | Estimated Next Update | Estimated Finish |
---|---|---|---|---|---|---|
A | Standard Art+Rig Project | Amethyst | Art On-going | June 3rd | June 3rd | July 1st |
B | Standard Art+Rig Project | Kanijam + Devoly | Rig On-going | June 7th | June 5th | July 11st |
Astraia's Policies
This is an all-in-one page about policies, including Astraia's Privacy Policy, Astraia's Terms of Services and Frequently Asked Questions.Click on the buttons for re-direction!
Information for those who first time get in touched with Astraia
Polices about Astraia's services and commission information
Policies about Astraia's website
Frequently Asked Question
The following Q&As apply to VTuber clients, or clients who are looking for Live2D character-related service. If you are looking for Live2D Game Assets's commission, please contact us directly.Please notice, that due to the limits of Q&A, the answers to these questions may not fully apply to your circumstances. If the Q&As doesn't solve your problem, or you have any questions that are not listed, the best to solve your questions is to directly contact us, through "Contact" page on our website.
About Commission
How should I start the rig commission if I have an art file?You can start a rig commission by filling in the "Live2D Rig Commission Request Form" on our "Commission" page. Once we receive your request, we'll gather the information we need, and send you a proposal along with our quote.Before that, you'll need an illustration of the character you want us to rig in PSD format. Afterward please filled the form in our "Commission" page, so we can give you a quote and set up everything including pre-check procedue. Once the progress is completed, we can then start working on your project. If you do not have an illustration, Astraia can provide a one-stop service to complete the entire progress. Astraia has number of artists that are experienced in Live2D workflow, which reduces the supervision cost and communication errors while providing a much smotther commission experience.
How should I start the rig commission if I don't have an art file?You can start an artwork commission by filling in the "Live2D Art Commission Request Form" on our "Commission" page, or commission another artist for your character art. Once we receive your request, we'll gather the information we need, and send you a proposal along with our quote.
What is your commission process?For rig, if you accept our proposal and quote, we'll contact you directly through Discord/Email for further communication. After confirming everything, you'll need to make the upfront payment, then we'll assign a rigger to start working on your project. Once they finish their work, Astraia's customer service will send you a showcase video for confirmation. After confirmation, the rigger will configure and pack the model, meanwhile, you'll need to finish the final payment. After payment, the rigger will send the model file, and the commission progress will be considered finished. Please note that after-sale services are not part of the commission progress.For art, if you accept our proposal and quote, we'll contact you directly through Discord/Email for further communication. After confirming everything, you'll need to make the upfront payment, then we'll assign an artist to start working on your project. Once they finish their work, Astraia's customer service will send you a watermarked version of the art for confirmation. After confirmation, the artist will export the final art, meanwhile, you'll need to finish the final payment. After payment, the artist will send the art file, and the commission progress will be considered finished. Please note that after-sale services are not part of the commission progress.
How are commission fees calculated? And what's Astraia's pricelist?The fees will calculated by your character design and your requirements's complexity. Moreover, communication on requirements, PSD preparation, potential fixes, and re-work are all factored into the total fee. Therefore, there won't be two projects cost the same.Learn more about commission price at here.
What's your payment method and payment plan?Astraia takes 50% upfront and 50% final payment plan. As payment method, we use Stripe as our payment platform. Due to the region limit, we don't use PayPal. You can either request an invoice from us or directly make payment through our website.
What will I get? What about copyrights?For art commission, usually you'll get the art file including .psd file and .png file.For rig commission, usually you'll get the model file only, no project file is provided under any circumstances.For copyrights, please read more at our "Terms of Services" page, "Usage and Copyrights" part.
Can I commission for an upgrade of my model which is rigged by a non-Astraia rigger?Until now (05/2025), Astraia won't accept such projects but keeps the possibility of accepting such projects in the future.
Do you have any previous work's showcases?You can check our previous works categorized by artists at our "Showcase" page.
About Art and Materials
What does cut mean? What should my artist do?The PSD file used for Live2D rig needs to be separated into different layers following rigging logic, and the operation to separate art into different layers is usually called "cut".Astraia suggests you commission those artists who mark themselves as Live2D artists, who usually will be more experienced in cut and how the art for Live2D usually works. Astraia also will run a pre-check procedure before we start your project, to make sure your art meets our standards to proceed.
Why do you need my artist to follow cutting instructions?Astraia needs to make sure your art file is cutting properly, and everything you require is included. All instructions we give out are based on our professional experience in the Live2D aspect.For example, if some parts are not cut properly, your model might look unnatural at the linking part; Or, if parts are not cut and still link with other parts, we might can't make sophisticated movements; Or, if there're pixel-dirt or transparent edges, the model might look unnatural and flawed; Or, if you asked for a hand-pose but they're not included in art, the rework progress might throw off all schedule.Astraia is aiming for high-quality results, which means we care about the product's final quality just like you do.
Why do you need a full PSD before you can give a quote?The complexity of the character design will affect the workload. Astraia needs to have a complete grasp of relevant information, including layer counts, numbers of toggles, animations, and expressions, in order to calculate and estimate the total cost.Therefore, without your PSD file and your requirements, we are unable to provide a precision quote.
About Art Commission Progress
How long usually will the progress take?Usually, the art commission will take around 2-4 weeks.Please notice that different projects will take different times to finish, so the estimated time might not fully apply to your circumstances.
What's the layer counts for?Since Astraia Studio is a for-profit studio at all, so we won't treat the multiple layers model as a challenge. To us, more layers mean more workload, longer work time, and more effort to put in. Therefore, Astraia will count for art's layers, and extra fees for layers might apply depending on the art's complexity.
About Rig Commission Progress
How long usually will the progress take?Usually, rig commission will take around 1-2 weeks.Please notice that different projects will take different times to finish, so the estimated time might not fully apply to your circumstances.
What are toggles?Toggles are items which can alternatively select to triggered by press key-bind buttons, such as coat/jacket on/off, new hairstyles, new outfits, glasses, animal ears, etc.
What are expressions?Expressions are similar to toggles, but much easier on production, usually used to enhance character's emotion, such as blushes, sparkle eyes, heart eyes, etc.
What face-tracking software does Astraia's model support?Astraia usually use VTube Studio for debug and config. We suggest you use Vtube Studio for the best experience, but the model should be compatible with all main-stream face capture softwares.
About Commission
How will you communicate with me?Usually we'll contact you and discuss with you through Discord. We also use email for communication methods.
What will happened if I get ghosted?Please learn more at "Communication" part at our "Terms of Services" page.
Astraia's Terms of Services
*Please read the full "Terms of Services" policies before sending a commission request to Astraia. Astraia Studio reserves the right of final interpretation of all terms and policies.By commissioning Astraia, we will assume that you have already read and agreed with all the rules written below.
General
Astraia respects every single client, so please also be patient and be nice to Astraia.Here in Astraia, we won't treat clients differently, so as a client, we respectfully ask you also to be nice to every artist and staff in Astraia.Please don't use other artists' work as a reference and ask Astraia to provide similar art styles or works.Here in Astraia, we focus on providing Astraia-style works to our clients instead of imitating others. If you do have needs of your preferred art style while commissioning, Astraia will try our best to combine the characteristics of the style you desire with our work, but the main theme will always be Astraia's style.Given Astraia's limited scale and output capacity, we won't provide some of the special production requirements.Special requirements including furry , monster and insect characters.Astraia doesn't take those commissions that may require an unreasonable, beyond-reason's number of revisions.As long as Astraia has not yet confirmed the formal commission with the client - which means you haven't made any sort of payment yet - you are free to cancel the commission.Once you make any kind of payment, there'll be no refund in most of the conditions, except those that meet our refund policies.Astraia have the rights to refuse or cancel any commission that we deem unsuitable.If the commission goes beyond our abilities or if Astraia is simply uncomfortable with it. However, Astraia is not required to state our reasons if they're personal or we do not wish to share them.Astraia have the rights to post the commission works on our social media platforms with Astraia's watermarks as our portfolio, unless the private unshowable fee is paid.
Communication
In order to contact Astraia, usually you can choose Discord, official site, Twitter and VGen.For Discord, it will be the primary method to contact Astraia.We'll use Discord for further discussion once you have the intention to commission Astraia.For the official site, it will be the secondary method to contact Astraia.You can directly make a commission through our site, or start a conversation with our customer service if you are interested in our service.For Twitter, you can send DMs to our official account if you are interested in our service.For Email, you can send your requirements to [email protected] if you prefer Email.
Payment and Fees
For now, Astraia uses Stripe as its primary payment methods. You can also directly make payments through our website.Limited by country and location, Astraia can't take PayPal as one of the potential payment methods.Prices listed are for personal use.Including streaming, original character, etc. For commercial use like anime, games, and production usages, please contact Astraia for details.Astraia are taking prepayment plans.Which means we take 50% upfront and 50% follow-up payments.Payment order will determine the order in the queue.Please check the Queue page to confirm the estimated finish time for your commission.All prices listed are in USD.Once payment have been made, the client acknowledges work and deliverables are digital and there are no physically shipped goods to receive.
Price and Extra Charges
Basic PriceFor Art:Standard - Start from $900- For basic or complicated design
- 5 Free Expressions
- Rig-Ready .PSD File
- .PNG File for the ArtLite - Start from $600- For simple or lite-basic design
- More Simple Colored and Lined Method
- 3 Free Expressions
- Rig-Ready .PSD File
- .PNG File for the ArtFor Rig:Standard - Start from $800+ Character Breath+ Individually and Carefully Adjusted Physical Parameters of Each Component+ Extremely Vivid Facial Expressions+ Natural and Fuid Body Movements, Tilt and Shaking+ Detailed to Finger Body Movements+ Exclusive Facial Expressions Designed according to Character+ Exclusive Body Movement Designed according to Character+ Exclusive Physics+ Showcase Video+ 5 Extra Expressions for Free- Please notice, all describes above will be as same standard as our showcase video shows. Please subject to our showcases at our "Showcase" page.
- *VBridger will charged separately.Lite - Start from $500+ Character Breath+ Physics Only For Main Highlights in Eyes+ Less Mouth Form+ Smaller Angle for Head and Body Movements+ Fewer Physics+ 3 Extra Expressions for FreeExtra Layers (Only Applied for Rig)Astraia won’t treat multiple layers as a challenge for free, under any circumstances. Astraia also don’t encourages for artist to have more unnecessary layer for live2d model. More layers means more workload, which means more time spend on a project. Therefore, commission with huge amount of layers will charge extra fees.Subject to Adobe Photoshop’s automatic calculation, standard layer number is 100, above 100 will lead to 15% extra in total for each 50 layers. (Which means 100-150 layers won’t charge extra, 150-200 layers will charge 115% in total.)For art+rig commissions, Astraia won't make useless layers to charge more. All PSD files will be sent before start rig, and we'll only proceed once you confirm we can move on.The percentage multiply won’t count any other extra’s price, which means it will only affect the basic price.
Commission and Deadline - For Rig
For rig commission, please confirm you have the art file ready when you request a commission.Astraia will check the art file to make sure it's ready for rig since there are possible revision requirements for the art. If the delay during revision between the client and artist caused a delay in the whole plan, Astraia won't take any responsibility.If you don't have art yet but want to save a spot on the waitlist, please leave a note when filling out the commission form.If you do so, Astraia will assume you've already read and accepted our Terms of Services Policies.If you have very strict deadlines, please confirm them with Astraia in advance. Remind again, that if the revision between you and your artist caused the delay of the strict final deadline, Astraia won't take any responsibility.If you are urgent on time but still want to commission Astraia, please consider urgent commission. Under such circumstances, you can pay x1.5 of the total price to jump to the next in the queue. x2.0 to get a finished model in the next 24 hours after payment, x3.0 to get the model in the next 12 hours. Be advised, that the urgent commission won't affect other clients' schedules and cause delays, and the quality of the final product will not be affected. Keep in mind the final decision is still Astraia's. Astraia won't take complicated character design and extensive revision for urgent commissions due to we can't guarantee the deadline if the design is too complicated.
Commission and Deadline - For Art
For art commission, please filled our commission form carefully. The info you provide will directly been used to the art making progress.The basic price of the art commission won't float a lot. If your design is complicated, extra fee might applied. If your design is simple, discount might applied either.For extra expressions, hairstyles, outfits, gestures and arm poses, extra fee might applied.At sketch stage, you can ask unlimited changes to the design, but please make sure your revision advice is clear and precise. Once proceed to the line-art stage, you can only ask for color plan's change, with minor adjusts on shape. For major adjusts, adjustment fee might applied. Once proceed to the final stage, you can only ask for minor adjusts, any major adjusts might applied adjustments fee.If you have very strict deadlines, please confirm them with Astraia in advance. Remind again, that if the revision between you and your artist caused the delay of the strict final deadline, Astraia won't take any responsibility.We currently only provide 48 hours urgent commission for art, so please shedule your time carefully. The price will starting from x2.5 at least.All adjustments, except the revision of sketch of art commission, will follow Astraia's Adjustment Rules:- You can ask revision/adjusts for 3 times, with unlimited contents
- But you can ONLY ask for 3 times. Adjustments fee might applied from 4th adjusts/revision.
- Please try to propose everything you want to adjust/revision at once.
Delivery and Revisions
Astraia don't accept group reviews for the final result, please don't ask several of your friends to compare the final result with other artist's work and ask for revisions based on your discussion results.Here at Astraia, we provide 3 chances for revisions, but you can provide all of the places that need to be fixed/adjusted in one single chance. But please try your best to make your requirements clear, and avoid the words like "I don't know what I want but I need it fixed".Astraia can only make minor adjustments or bug fixes during the normal revision progress, instead of making huge changes in main parts or entire style.If you really need a major adjustments, please discuss with us about adjustments fee.Please don't take other artists' work and ask Astraia to make similar changes to their works. Please confirm Astraia's art style through our portfolio and showcases.Astraia is not suitable for commissions requiring extensive, unreasonable, beyond reason's number of revisions and extremely strict requirements regarding details, for example, moving specific part for several pixels.If the revision is caused by the client's reason, such as redoing and undoing some changes, there might be an extra fee for the adjustments, besides its own costs.
Usage and Copyrights
Please credit Astraia as "Astraia" or "Astraia Studio" as rigger when you post any work related to our commissions.Please don't use Astraia's product in any kind of NFTs.Please don't re-sell Astraia's product in any circumstances.If you do so, Astraia will keep the rights to refuse making any sort of adjustments and after-sale services to the new owner or organization.The model won't have copyright problems.You can use the model for streaming, product production and video productions. If your model will be in a game, movie/anime or any other commercial activities, you'll need to purchase the Commercial Use permission for the copyrights.Astraia won't provide or sell the project files in any case. No exceptions.
Refund Policies
Usually there are no refund in most circumstances, especially after you confirm and accept Astraia's policies.No refund for conditions below:- You don't want it anymore.
- Your artist didn't send you art/didn't send to you on time so you don't want our service anymore.
- Astraia has already clarified everything before your payment, but you think it's too expensive due to extra things/extra layers/rig itself so you don't want it anymore.
- Your friend think the final result is overpriced so you don't want it anymore.
- You don't think the final result worth the price, and you want a partial refund.Only conditions below will consider refund:- None of the Astraia's could finish the commission.
- Severe communication problems during commission. including no replies without any explanation/notice or ghosting for more than 7 days.
- Final model quality severely unmatch Astraia's showcase video's model quality.
- Model file have severe problems/bugs, which totally can't loaded/ be used.In other cases, refund will be decided according to the specific circumstances, and the final interpretation rights belongs to Astraia.
After-Sale Services
Once you confirm the showcase video and accept the model file, the rig progress is consider finish. All the adjustments and fixes after you recieve the model file is consider "fix", and the model itself is already "finished but need adjustments/fixes", not "unfinished".All exists bugs can be fixed anytime. But if it's about contect re-make, adjustment fees might applied. If you want to add new parts/things/objects to the model, it will consider as a new commission.Astraia can answer simple software and capture issues, but we won't provide a step-by-step guide on everything.All Astraia's showcases are recorded with VTube Studio, along with iOS face capture. The model supports all mainstream capture software.
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